Background: Direct-to-consumer (DTC) virtual urgent care (VUC) visits are increasingly popular across both for-profit and nonprofit healthcare systems; however, few peer-reviewed studies have described the ecology of a VUC program. Design/Setting: In this retrospective cohort study, patients (N = 2,216) received care through a VUC platform of...

By Christopher B. Davis, Dickson Cheung, Richard Klasco, Kelly Bookman, Sean S. Michael, Richard Zane, Jennifer Wiler