Rebel Patients and Caregivers Podcast
Patients are creating solutions and setting new standards for what’s possible in health and outcomes. Speakers discuss perspectives and viewpoints in patient care that help both clinicians, patients, survivors, and caregivers learn valuable new skills, and how to deploy them to work together, and take power back. Discussion Topics Provi...
By Susannah Fox, Sarah Bell, RN, MSN, MHA, Matthew Sakumoto, MD, CMIO
Reframing Equity: A Multi-Perspective Analysis of Telehealth Screening Tools Through the Lens of Patients and Clinicians
Background: Telehealth usage increased dramatically during the COVID-19 pandemic, but equitable access remains a concern. Patients lacking technology access, skills, and digital literacy may not benefit fully. Validated telehealth literacy screening instruments are lacking. This study evaluated existing tools from patient and clinician perspectives...
By Matthew Sakumoto, MD, Sarah Krug, MS
Digital Empathy 2.0: Connecting With Patients Using the Written Word
Chat-based telehealth has been expanding with the resulting concern of the further deterioration of the clinician-patient relationship. As this relationship hinges on fostering a human connection and trust, understanding, and creating digital empathy for the written word becomes crucial. Currently most of the literature focuses on training and empa...
By Matthew Sakumoto, MD, Aditi Joshi, MD
Patient Portal Perceptions in an Urban Community Health Center Setting: Insights for Telehealth
Introduction Patient portals are the “front door” to telehealth - online scheduling, video visit links, and digital after visit summaries are often conveyed via the patient portal. Patient portal tools often require similar patient skills and attitudes as telehealth adoption. Analyzing patients’ perceptions and beliefs around this...
By Matthew Sakumoto, Jiancheng Ye, Richard Kalu, Kathryn L Jackson, Sarah Rittner, Timothy Long, Mita Sanghavi Goel, Theresa L Walunas
Identification of Gaps in Graduate Medical Education Telehealth Training
Objective To identify, describe, and address gaps in telehealth training at the graduate medical education level Materials and Methods We designed a 12-question survey to capture the telehealth experiences and educational opportunities for residents and fellows in the Minneapolis/St Paul, MN region. Results There were 213 responses from 51 differen...
By Matthew Sakumoto, Ryan Jelinek, Aditi Joshi
Enhancing Digital Empathy and Reimagining the Telehealth Experience
As telehealth is increasingly adopted across all care settings, it is important to understand how clinicians can adapt and respond to patient needs. Drawing from experiences of a virtual primary care physician and a patient advocate, this Perspectives editorial provides additional insights beyonds the telehealth basics for establishing digital empa...
By Matthew Sakumoto, Sarah Krug