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28.02.2024. Podcast Biochemistry
Rebel Patients and Caregivers Podcast

Patients are creating solutions and setting new standards for what’s possible in health and outcomes. Speakers discuss perspectives and viewpoints in patient care that help both clinicians, patients, survivors, and caregivers learn valuable new skills, and how to deploy them to work together, and take power back.  Discussion Topics Provi...

By Susannah Fox, Sarah Bell, RN, MSN, MHA, Matthew Sakumoto, MD, CMIO

Background: Telehealth usage increased dramatically during the COVID-19 pandemic, but equitable access remains a concern. Patients lacking technology access, skills, and digital literacy may not benefit fully. Validated telehealth literacy screening instruments are lacking. This study evaluated existing tools from patient and clinician perspectives...

By Matthew Sakumoto, MD, Sarah Krug, MS

05.10.2023. Training and Tool Kits Biochemistry
Digital Empathy 2.0: Connecting With Patients Using the Written Word

Chat-based telehealth has been expanding with the resulting concern of the further deterioration of the clinician-patient relationship. As this relationship hinges on fostering a human connection and trust, understanding, and creating digital empathy for the written word becomes crucial. Currently most of the literature focuses on training and empa...

By Matthew Sakumoto, MD, Aditi Joshi, MD