Reframing Equity: A Multi-Perspective Analysis of Telehealth Screening Tools Through the Lens of Patients and Clinicians
Background: Telehealth usage increased dramatically during the COVID-19 pandemic, but equitable access remains a concern. Patients lacking technology access, skills, and digital literacy may not benefit fully. Validated telehealth literacy screening instruments are lacking. This study evaluated existing tools from patient and clinician perspectives...
By Matthew Sakumoto, MD, Sarah Krug, MS
Enhancing Digital Empathy and Reimagining the Telehealth Experience
As telehealth is increasingly adopted across all care settings, it is important to understand how clinicians can adapt and respond to patient needs. Drawing from experiences of a virtual primary care physician and a patient advocate, this Perspectives editorial provides additional insights beyonds the telehealth basics for establishing digital empa...
By Matthew Sakumoto, Sarah Krug