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Research Article: Use Case/Pilot/Methodology

Bringing Specialty Telebehavioral Medicine Home: Feasibility of a Quality Improvement Pilot for Medically Complex Patients

By
Lillian M. Christon ,
Lillian M. Christon
Jennifer Correll ,
Jennifer Correll
Wendy Balliet ,
Wendy Balliet
Eva R. Serber ,
Eva R. Serber
Sharlene Wedin ,
Sharlene Wedin
Rebecca Kilpatrick ,
Rebecca Kilpatrick
Lauren Holland-Carter ,
Lauren Holland-Carter
Stacey Maurer ,
Stacey Maurer
Jimmy McElligott ,
Jimmy McElligott
Kelly Barth ,
Kelly Barth
Jeffrey J. Borckardt
Jeffrey J. Borckardt

Abstract

Objectives: The aims of this quality improvement project were twofold: Phase 1: conduct a needs assessment study for home-based telebehavioral medicine (H-TBM) among medically complex patients living in rural areas seeking care at an academic medical center (AMC) in a Behavioral Medicine Clinic, and Phase 2: evaluate the feasibility of a pilot implementation of H-TBM to improve therapy access for these underserved patients.

Results: The needs assessment study supported patient interest and need for H-TBM services. In the pilot, patients and providers were “satisfied to completely satisfied” using H-TBM. Patients engaging in H-TBM (Phase 2) reported significantly lower acute distress after H-TBM sessions than they experienced prior to sessions (t(29)=4.26; p<.001).

Conclusion: Results demonstrated preliminary acceptance by and feasibility for Behavioral Medicine Clinic patients with complex medical conditions to receive psychotherapy via H-TBM (in their homes), reducing their travel burden. H-TBM services offer the following benefits to chronically ill patients: they help to manage psychosocial complications associated with chronic disease and to prepare for intensive medical interventions.

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Citation

This is an open access article distributed under the Creative Commons Attribution License which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited. 

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